Player Wellbeing

Responsible Gaming at sixs6s

sixs6s believes that gambling should always be an enjoyable form of entertainment — never a source of stress, financial hardship, or harm. This page outlines the tools, guidance, and support available to every player on our platform.

18+ Only Secure Platform 24/7 Support Bangladesh
Playing Smart,
Staying in Control

At sixs6s, responsible gaming is not an afterthought — it is a core part of how we operate. We are committed to providing every player in Bangladesh with a safe, fair, and transparent gaming environment where they retain full control over how, when, and how much they play.

Gambling is a popular form of entertainment enjoyed by millions of adults across Dhaka, Chittagong, Sylhet, Khulna, and beyond. For the vast majority of players, it remains a fun and social activity. However, sixs6s recognises that for a small number of individuals, gambling can become problematic. Our responsible gaming programme is designed to identify those situations early and provide meaningful, practical support.

We offer a full suite of player-protection tools — including deposit limits, session time limits, cooling-off periods, and self-exclusion — all accessible directly from your sixs6s account dashboard. No lengthy forms, no waiting periods: our controls are designed to take effect immediately when you need them.

If you ever feel that gambling is no longer fun, or that you are spending more than you can afford, please use our tools or reach out to our support team at any time. We are here 24 hours a day, 7 days a week, 365 days a year.

Deposit Limits

Set daily, weekly, or monthly deposit caps in BDT to keep your spending within your personal budget.

Session Limits

Define how long you can play in a single session. Once the limit is reached, your session ends automatically.

Cooling-Off Period

Take a short break of 24 hours, 48 hours, or up to 7 days without closing your account permanently.

Self-Exclusion

Exclude yourself from the platform for 30 days, 6 months, 1 year, or permanently if needed.

Strictly 18+ Only

sixs6s operates a strict minimum age policy. No person under the age of 18 may register an account, make a deposit, or participate in any game or betting activity on the platform.

Mandatory KYC Verification

Every player must complete identity verification before their first withdrawal. We accept National ID cards, passports, and driving licences. Date of birth is cross-checked against all submitted documents.

Ongoing Monitoring

Our compliance team actively monitors accounts for indicators of underage play, including unusual deposit patterns and inconsistent profile data. Suspicious accounts are suspended pending re-verification.

Parental Controls

We encourage parents and guardians to use internet filtering software to prevent minors from accessing gambling sites. Tools such as Net Nanny, Qustodio, and built-in mobile parental controls are effective options.

Underage Gambling Is Illegal

If sixs6s discovers that a player under the age of 18 has registered and used the platform, the account will be immediately closed and all funds held will be returned to the depositing payment source (bKash, Nagad, or Rocket). Any winnings generated by an underage player will be forfeited. Parents or guardians who suspect a minor has accessed the platform should contact us immediately at [email protected].

Tools to Keep You in Control

sixs6s provides a comprehensive range of self-management tools that put you firmly in control of your gaming activity. All tools are available free of charge from within your account settings.

01

Deposit Limits

Set a maximum amount you are willing to deposit over a given period — daily (e.g., ৳2,000), weekly (e.g., ৳10,000), or monthly (e.g., ৳30,000). Once your limit is reached, further deposits are blocked until the period resets. Limit reductions take effect immediately; increases require a 24-hour cooling period to take effect.

Available in Account Settings
02

Loss Limits

Define the maximum amount you are comfortable losing within a set period. If your net losses reach the defined threshold, your account will be restricted from placing further bets until the period resets. This tool is especially useful during high-stakes live casino or cricket betting sessions.

Available in Account Settings
03

Session Time Limits

Set a maximum session duration (e.g., 1 hour, 2 hours, 4 hours). When your session approaches the limit, you will receive an on-screen reminder. At the limit, the session ends and you must log in again to continue. This prevents extended play without conscious awareness of time passing.

Available in Account Settings
04

Reality Checks

Enable periodic reality check notifications at intervals you choose — every 30 minutes, 1 hour, or 2 hours. Each notification displays a summary of how long you have been playing and your net win/loss position during the session, giving you a clear picture before you decide to continue.

Available in Account Settings
05

Cooling-Off Period

Take a structured short break from gambling of 24 hours, 72 hours, or 7 days. During a cooling-off period your account remains active for withdrawal purposes, but you cannot deposit or place bets. This option is ideal when you feel you need a brief pause without a permanent account closure.

Takes effect immediately
06

Self-Exclusion

If you feel you need a more extended break, self-exclusion blocks access to your account for a period of your choosing: 30 days, 3 months, 6 months, 1 year, or permanently. During self-exclusion, all marketing communications are suspended. To reinstate a timed exclusion, a mandatory cooling-off period applies after the exclusion term ends.

Contact Support to Activate
How to Set Your Limits on sixs6s

Activating responsible gaming tools on your sixs6s account takes less than two minutes. Follow these steps to get your limits in place before your next session.

Need Immediate Help?

If you cannot wait to set limits through your account, contact our 24/7 support team via live chat or WhatsApp and an agent will apply restrictions to your account immediately on your behalf.

  • 1
    Log In to Your sixs6s Account

    Visit sixs6s.club and log in using your registered mobile number or email address and password. If you have forgotten your credentials, use the account recovery option on the login page.

  • 2
    Navigate to Account Settings

    Click on your profile icon in the top-right corner of the screen and select "Account Settings" from the dropdown menu.

  • 3
    Select "Responsible Gaming"

    Within Account Settings, locate and click the "Responsible Gaming" tab. This section contains all available player-protection tools in one place.

  • 4
    Choose Your Tool and Set Your Parameters

    Select the tool you want to activate — deposit limit, loss limit, session time limit, reality check, or cooling-off period. Enter the values that reflect your personal budget and play style.

  • 5
    Confirm and Save

    Review your settings and click "Save Changes". A confirmation notification will appear on screen and a summary will be sent to your registered email address. Restrictions take effect immediately for limit reductions.

Recognising Problem Gambling

Problem gambling can affect anyone. The earlier it is recognised, the easier it is to address. The warning signs below are a guide — not a diagnosis. If any of these feel familiar, please reach out to our support team or a professional counselling service.

Signs That Gambling May Be Becoming a Problem

Ask yourself honestly whether any of the following statements apply to you:

I gamble with money that should be spent on household bills, rent, or food.
I find it difficult to stop gambling once I have started, even when I planned to.
I try to win back money I have lost by gambling more ("chasing losses").
I lie to family members or friends about how much I gamble or how much I have lost.
I feel anxious, irritable, or restless when I am not gambling.
Gambling has caused me to neglect work, studies, family, or personal relationships.
I have borrowed money or sold possessions to fund my gambling.
I need to gamble with larger amounts to feel the same level of excitement.

What to Do If You Recognise These Signs

If you have answered "yes" to one or more of the questions above, it does not mean you are beyond help — it means you are self-aware, and that is a significant strength. The steps below can help you regain control:

  • Pause immediately. Use the cooling-off or self-exclusion tool on sixs6s right now. You do not need to explain yourself to anyone — simply activate the tool.
  • Talk to someone you trust. Whether a family member, a close friend, or a community leader, sharing your concern reduces the isolation that often accompanies problem gambling.
  • Seek professional support. A qualified counsellor trained in behavioural addiction can provide structured, confidential guidance. Many services offer remote sessions suitable for players across Bangladesh.
  • Set a strict budget. If you return to gambling after a break, set a firm daily limit in BDT that represents only disposable entertainment spending — never money earmarked for essentials.
  • Keep a gambling diary. Recording every session — how long you played, how much you deposited, and how you felt — builds objective awareness that makes it easier to spot escalating patterns.
Kaan Pete Roi — Mental Health Helpline (Bangladesh)

If you are in Bangladesh and need to speak with a trained counsellor about stress, anxiety, or compulsive behaviour, Kaan Pete Roi offers a confidential listening service. Contact details are publicly available through their official channels. sixs6s always encourages players to access professional help alongside our in-platform support tools.

Why sixs6s Takes Responsible Gaming Seriously

Our responsible gaming commitment goes beyond providing tools. It is built into the culture, technology, and daily operations of the sixs6s platform.

SSL-Encrypted Platform

All data transmitted between your device and sixs6s is protected by 256-bit SSL encryption. Your account details, payment information, and gaming history are fully secured against unauthorised access.

Fair Play Certified Games

All games on sixs6s — from Pragmatic Play slots to Evolution Gaming live tables — use certified Random Number Generators (RNGs) independently audited for fairness. The house edge is fixed and transparent.

Proactive Alerts

sixs6s sends automated alerts when your deposit or session activity approaches your set limits. These reminders help you make informed decisions in real time, not in hindsight.

Trained Support Team

Every sixs6s support agent receives training in responsible gaming principles. Our team is equipped to recognise signs of distress and to guide players to the appropriate tools and external resources.

Marketing Opt-Out

Players can opt out of all promotional communications — bonus offers, reload promotions, and tournament invitations — at any time from their account settings or by contacting support. Players under self-exclusion are automatically removed from all marketing lists.

Transparent Transaction History

Your full deposit, withdrawal, and betting history is available in your account at any time. Reviewing your history regularly is one of the most effective ways to maintain awareness of your gambling activity and spending patterns.

Contact Our Support Team

Our responsible gaming support specialists are available around the clock. Reach out through any of the channels below — all contact information is for communication purposes only and cannot be clicked as links.

Email Support

For non-urgent queries, account limit requests, or self-exclusion applications.

[email protected]
WhatsApp Support

For immediate assistance, send a message to our WhatsApp support line 24/7.

+880 1700 000000
Live Chat

The fastest way to reach us. Live chat is available directly within the platform at all times.

24/7 — Available on Platform

Play Responsibly — Enjoy sixs6s Safely

Set your limits, stay in control, and enjoy our full range of cricket betting, live casino, Aviator, Hi-Lo, and slots — all in BDT, available 24/7.

18+  Gambling is for adults aged 18 and above only. Please play responsibly and within your means.